GreenSweep Warranty Information
We stand behind the quality of every GreenSweep product. Below is everything you need to know about your warranty coverage.
✅ Standard Warranty Coverage
All GreenSweep products come with a 1-year limited warranty from the date of purchase. This warranty covers:
- Manufacturing defects in materials or workmanship
- Normal residential use
- Key components including motors, belts, and internal mechanisms
❌ What’s Not Covered
The warranty does not cover:
- Damage from misuse, neglect, or improper assembly
- Commercial or heavy-duty use
- Cosmetic wear and tear
- Modifications or unauthorised repairs
- Accidental or environmental damage
🔄 What We’ll Do
If your product is found to be faulty under warranty, we’ll either:
- Provide a free repair
- Send replacement parts
- Offer a full replacement unit
Most claims are resolved within 3–5 business days of approval.
📝 How to Submit a Warranty Claim
Email us at support@greensweepco.com with:
- Your order number or proof of purchase
- A brief description of the issue
- Your full name, shipping address, and contact number
📦 Do I Need to Return the Product?
In most cases, no return is required unless we specifically request it. Sometimes, we may need a faulty part returned for inspection.
💬 Still Need Help?
Our support team is always here to help. Get in touch at support@greensweepco.com.
